Untangle Remote Access Portal

Untangle Remote Access Portal Overview:

Remote Access Portal provides secure access to internal network services through the web browser without requiring any VPN client installations. Remote Access Portal makes it easy for administrators to:

• Provide remote network access from any location with an Internet connection
• Offer secure remote access to internal file servers, webmail and other apps
• Authenticate through Microsoft Active Directory

Remote Access Portal (RAP) is one of three solutions Untangle offers to enable secure, remote access to your network. Because RAP works from a regular browser, we call it our “anytime, anywhere” access product.

It can be set-up to provide access to web-based applications, email and file sharing from home, hotels, kiosks, customer sites, etc. It is also great for partner and customer access requirements.

RAP belongs to a technology category called “SSL VPN” or “application-level VPN.” Clientless (browser-based) SSL VPNs have grown in popularity because of their ease of use and granular access controls. They also provide very reliable connections because RAP looks like an application to the network rather than a network element. By using application-level protocols, it traverses Network Address Translation (NAT), firewalls, and proxy servers making it easier to connect from anywhere.

Key Features:

• Part of the Professional Package
• Easy to configure with no client installation needed
• Group and user policies
• Granular access control
• Active/Inactive flag for all users
• Event log and reports capture network usage

Technical Specifications:

Remote Access Portal, a clientless SSL VPN, provides secure, remote access to a company's network. The Remote Access Portal provides a web portal for remote users access internal network resources such as the following:

• Secure Webmail
• Network file shares

You do not need to install software on the clients. Your users can access resources through a list of bookmarks and applications from the home portal. Add user logins to the Portal by doing one of the following:

• Add users manually to the Local LDAP Server and Remote Access Portal
• Point your Untangle Server to an Active Directory server

What It Does

Provides a clientless SSL VPN portal to you network

How It Does It

Uses numerous open source and custom Untangle technologies

Controls

• Can be configured for on-demand account creation from the user directory
• Complete user and group administration features
• You can decide what network resource links are displayed on the default home page for each group
• Users can customize their unique home page links

Screenshots:

 

 

Remote Access FAQs:

Which desktop view mode should I choose?

There are two view modes:

• steal actual desktop. Choose this mode if you do not want anyone else to log on to this desktop when you are logged on.
• show actual desktop. Choose this mode if you want to log on to this desktop and also want others to log on at the same time

Why doesn't RDP work when I use hostname?

If you created a RDP bookmark using a hostname as outlined in Creating Bookmarks and Customizing Home Page for Portal Groups, you might not have the hostname mapped to an IP address. To map that hostname to an IP address, go to Assigning Network Computers Static IP Addresses, or configure the RDP bookmark using the IP address instead of the hostname.

Do I need to enable RDP on the remote desktop?

Yes, before you create the remote desktop bookmark you must enable RDP. These steps are outlined in (Windows) Preparing To Create RDP Bookmarks.

I created the Remote Access Portal, What do I do next?

Log on to the Remote Access Portal, and click on the bookmarks that you created to ensure that they are working properly.

• To learn how to log on, go to Working With Remote Access Portal Home Page.
• To see an example, go to Example: Creating a Remote Access Portal for Angelic Resumes, Inc.

Why do I receive an access error when I click on a bookmark to a network share?

The error might be related to a permissions problem. Ensure that you have permissions to access the network share. This problem is not related to the Untangle Server.

Refer to your file server's operating system documentation or your NAS device's documentation.

What network resources can users access through Remote Access Portal?

Remote Access Portal provides a web portal for users to easily access internal network resources:

• Web servers (Intranet)
• Web mail
• File servers (network shares)
• Desktops
• Quarantined email

For more information, go to Remote Access Portal.

Can I configure Remote Access Portal to log off users if their computers are idle?

Yes! Remote Access Portal has an idle timeout setting. Go to Setting Idle Timeout for Portal Users.

Why can't portal users create their own bookmarks?

Users can create their own bookmarks, but they require access. Select the Allow User Added Bookmarks check box in Global Settings > Page Setup.

Why can't I connect to my Windows workstations via Remote Desktop?

Not all Windows workstations support RDP. Please visit http://www.microsoft.com/windowsxp/using/mobility/rdfaq.mspx for more information from Microsoft regarding RDP requirements.

Why can't my portal users group see its custom portal page?

That user has a custom home page. The Untangle Server applies page settings to all portal users unless overridden in the user's personal page settings or the user's group page settings.

If you created a group as specified in Remote Access Portal, then that group should see a custom page. Ensure that you did not accidentally select the Use Global Settings radio button as shown in Figure, Overriding Group Settings.

 

Hardware Requirements:

• The Untangle Server requires a dedicated PC installed at the gateway to your network.
• Your hardware does not need an operating system - the Untangle Server installs its own operating system.
• The Untangle Server software completely erases any content or data that may exist on your PC hard drive.

Sizing Guidance

Recommended Configurations (New Hardware)

When purchasing new hardware, spending a couple of extra dollars to meet the following recommended configurations provides the best value.

Verified Configurations (Trials, Refurbished or Repurposed Hardware)

These are the lowest verified hardware configurations that provide reliable — albeit sometimes slower — performance in production. However, it may be possible for organizations with lower than average network traffic or organizations that do not wish to use all of the modules to run Untangle on smaller systems.

Untangle Pre-Installed Servers